Showing posts with label Automotive. Show all posts
Showing posts with label Automotive. Show all posts

Tuesday, February 12, 2019

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 11-021 Date: 110310

Tires - Preventing Tire Flat Spotting
Classification: WT11-002
Reference: ITB11-021
Date: March 10, 2011
NEW VEHICLE TIRE FLAT SPOTTING
APPLIED VEHICLES: New unsold Infiniti dealer in-stock units
SERVICE INFORMATION
Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved.
Flat Spotting can occur after the vehicle has been parked (not moved) for a few days or longer. In most cases it is temporary. In extreme cases it can
be permanent.
As instructed in the Assurance Products Resource Manual vehicles should be moved 12 inches in one direction only every 30 days to prevent tire
Flat Spotting.
New vehicle inventory vibration incidents related to storage Flat Spotting are not considered warrantable repairs.
If tire Flat Spotting has occurred it can cause a vibration or shimmy condition that may be noticeable for the first several miles of driving.
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Factors that can influence Flat Spotting:
^ Long storage time without moving the vehicle may result in permanent flat spots.
^ High performance and high speed rated tires are more prone to flat spotting due to the internal construction and nylon use in these tires.
^ Shorter sidewall tires do not absorb irregularities (flat spots) as well as taller sidewall tires.
^ In colder temperature tires are stiffer which increases the tendency to have flat spots and increases the drive time needed to remove them.
Refer to the Service Procedure below if you have tires with Flat Spotting.
SERVICE PROCEDURE
^ It is important to remove any temporary Flat Spotting prior to performing tire balance, tire run out, and/or tire road force checks.
^ If the Flat Spotting is not removed it can result in incorrect measurements.
^ Temporary flat spots will return to original (near uniform) condition after driving for approximately 15 miles at highway speeds.
1. Drive the vehicle at highway speeds until the vibration (Flat Spotting) is eliminated.
NOTE:
^ In most cases flat spot vibrations will be eliminated within 15 minutes (about 15 miles) of driving.
^ If the vehicle has been stored without moving for an extended time it may be necessary to drive the vehicle up to 30 minutes (about 30 miles) at
highway speeds.
^ If the vibration goes away during the test drive no further action is required.
^ If the vibration is not completely eliminated during the test drive go to step 2.

  1. Within 10 minutes after driving the vehicle lift the vehicle so there is no load on the tries.

  2. Check the tire/wheel assemblies for balance run-out and road force variation. Correct as necessary.

Disclaimer2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 11-003C Date: 130401

Navigation System - Map Data Update Matrix
Classification:
EL11-002c
Reference:
ITB11-003c
Date:
April 1, 2013
NAVIGATION MAP DATA UPDATE MATRIX
This bulletin has been amended. Information for 2012 vehicles has been added to the matrix. No other changes have been made. Please discard all
previous copies.
APPLIED VEHICLES:
2003-2012 Infiniti vehicles equipped with Navigation system
SERVICE INFORMATION
Two methods are used to update/upgrade Navigation Map Data:
1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) and installs data.
OR
2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed.
Page 359
Use the matrix to determine which method is utilized for each Applied Vehicle.

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 10-074 Date: 101215

ABS/TCS - CAN Diagnostic Information
Classification: BR10-012
Reference: ITB10-074
Date: December 15, 2010
ABS / VDC CAN DIAGNOSIS INFORMATION
Page 200
APPLIED VEHICLES: All 2005 - 2011 Infiniti vehicles with ABS and/or VDC
SERVICE INFORMATION
When diagnosing a vehicle with an ABS or VDC / SLIP warning light on with DTCs stored in the ABS / VDC actuator control unit perform DTC
diagnosis first.
^ Do not replace the ABS / VDC actuator control unit without being supported by the DTC diagnosis.
^ Do not erase DTCS before performing DTC diagnosis.
^ Always fully diagnose before performing any repairs.
When DTC U1000 (CAN COMM CIRCUIT) is the only DTC stored in the ABS / VDC actuator control unit use the REPAIR FLOW CHART
shown below. This will assist in proper diagnosis results and repairs in addition to using diagnostic information in the Electronic Service Manual
(ESM).
^ If DTC U1000 is found stored in other systems refer to NTB10-066 and the applicable ESM.
^ If other DTCs are found stored in ABS / VDC along with U1000 follow the diagnosis steps for those DTCs in the applicable ESM.
CLAIMS INFORMATION
Refer to the current Infiniti Warranty Flat Rate Manual and use the appropriate claims coding for repairs performed.
Page 201
Page 202
Repair Flow Chart

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 99-001A Date: 130319

Suspension - Strut And Shock Absorber Replacement Guidelines
Classification:
FA99-002a
Reference:
ITB99-001a
Date:
March 19, 2013
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES
This bulletin has been amended. The Applied Vehicles section has been updated and revisions have been made throughout. Please discard earlier
versions.
APPLIED VEHICLES:
All 1990-2013 Infiniti vehicles except those listed below
This bulletin does not apply to:
1990-1995 Q45 (G50)
QX56 (Z62) - vehicles equipped with rear-leveling air suspension
SERVICE INFORMATION
This bulletin provides information to identify:
^ A leaking strut or a shock absorber that qualifies for replacement under warranty.
^ A strut or shock absorber that has slight oil seepage a condition which is considered normal does not affect strut/shock absorber operation or
performance and does not require replacement.
^ A strut or shock absorber that should be replaced due to rod resistance/noise issues.
IMPORTANT:
^ If strut/shock absorber leakage is diagnosed in one strut/shock absorber do NOT automatically replace struts/shock absorbers on both sides.
Replace the leaking strut/shock absorber only.
^ In cases where diagnosis of a strut indicates part replacement and the labor operation states that it includes toe or alignment check/set the
alignment check/set must be supported with a printout from your alignment machine (i.e. "alignment printout").
Inspect the Condition of Oil Leakage
If oil does NOT extend beyond the spring seat or upper 1/3 of shock:
^ This is slight oil seepage. The strut/shock absorber should NOT be replaced.
Page 316
If oil does extend beyond the spring seat or upper 1/3 of shock:
^ Use a finger to touch the oil that has extended beyond the spring seat or upper 1/3 of shock.
^ If you confirm the oil layer is thick and contains large pieces of dust and debris the strut/shock absorber should be replaced.
^ If you confirm the oil layer is thin and does NOT contain large pieces of dust and debris the strut/shock absorber should NOT be replaced.
Inspect the Strut/Shock Absorber Rod

  1. Compress and extend the strut rod or shock absorber rod more than four (4) times by hand.

  2. Confirm the resistance and sound is normal when operating.


^ If atypical resistance or sound is noted the strut/shock absorber should be replaced.

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 10-012A Date: 110616

A/T - 7 Speed A/T Fluid Checking And Filling Information
Classification: TE09-002A
Reference: ITB10-012A
Date: June 16, 2011
ESSENTIAL TOOL; J-49829 7 SPEED A/T FILL PUMP
This bulletin has been amended. The Title and ATF Level Check procedure have been amended. Please discard previous versions of this bulletin.
APPLIED VEHICLES:
All Infiniti vehicles with 7 Speed A/T using Nissan MaticS ATF
SERVICE INFORMATION
When filling up checking the ATF level or if the pan of a RE7R01 series 7 speed automatic transmission has been drained or removed a special tool
must be used.
Page 155
^ This special tool is the"Transmission Fill Pump" J-49829.
^ This special tool is considered "Essential" and was sent to each dealer on January 19, 2010. Your Non-Vehicle account will be charged the
introductory price of $177.85 plus applicable taxes and freight.
^ For proper use of this tool go to ATF Level Check.
CAUTION:
Fill the Transmission Fill Pump with new Nissan MaticS ATF (999MP-MTS00P) only. Never fill with any other fluid.
ATF Level Check

  1. Park the vehicle on a lift and set the parking brake.

  2. Connect CONSULT III (C-III) to the vehicle.

  3. With C-III monitor ATF temperature.


NOTES:
> ATF temperature must be maintained at 95-113��F (35-45��C) during ATF level check.
> If the ATF temperature is above 113��F stop the engine to allow the ATF to cool down.
  1. Once the ATF temperature reaches approximately 04��F (40��C) or below start the engine and let idle.

  2. Shift the shift selector lever (shift lever) in each gear position and then return to Park.

  3. Raise the vehicle on the lift.


NOTE:
Leave the engine idling. If the engine is turned off, the ATF fluid level will be adjusted well below the proper level.
Page 156
7. Remove the overflow plug from the transmission pan (see Figure 1).
^ Have a drain pan positioned under the overflow plug hole.
^ At first an initial amount of fluid may come out. This does not mean the transmission is full.
NOTE:
The engine MUST BE IDLING the whole time during the fluid level check. If the engine is turned off, the ATF fluid level will be adjusted well
below the proper level.
IMPORTANT:
In order to make sure the transmission is full; you must overfill the transmission and then let the excess drain out from the overflow plug hole.
8 Connect the Transmission Fill Pump at the overflow plug hole (see Figure 2).
9. Pump in approximately 2 liters (about 2 quarts) of Nissan MaticS ATF.
10. Disconnect the Fill Pump hose at the quick disconnect (see Figure 2).
^ If a steady stream of fluid drains out go to the next step.
IMPORTANT:
The amount of fluid that drains out should be enough so that it is obvious the fluid was overfull and is now draining to the correct level.
NOTE:
The engine MUST BE IDLING the whole time during the fluid level check. If the engine is turned off, the ATF fluid level will be adjusted well
below the proper level.
^ If little or no fluid drains out repeat Step 8 and 9.
Page 157
11. Allow fluid to drain from the overflow tube until it is just a drip.
NOTE:
Check to make sure the fluid temperature is still in specified range (35-45��C 95-113��F).
12. Install a new overflow plug. This completes the ATF level check.
^ Torque the filler plug to 12.4 Nm (1.3 kg-m 9 ft lb).
Refill After Draining / Removing the Pan
1. With the pan and drain plug installed connect the Transmission Fill Pump at the overflow plug hole and then fill the pan with approximately 4
liters (about 4 US quarts) of Nissan Matic S ATF.
2. Perform ATF Level Check.

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 10-050A Date: 101111

Tire Monitor System - Components Are Not Interchangeable
Classification:
WT10-004a
Reference:
ITB10-050a
Date:
November 11 2010
TPMS COMPONENTS NOT INTERCHANGEABLE
This bulletin has been amended. Applied Vehicles, VINs, and Dates have been updated, and changes have been made to the Service Information.
Please discard previous versions.
APPLIED VEHICLES:
2010 - 2011 EX35 (J50)
2010 - 2011 FX35/FX50 (S51)
2010 - 2011 G37 Coupe Convertible and Sedan (CV36 HV36 and V36)
2010 M351M45 ~50)
2011 M37IM56~51)
2010 QX56 (JA60)
2011 QX56(Z62)
APPLIED DATES:
See Detail of Applied Dates and VINs at the end of this bulletin.
APPLIED VINs
See Detail of Applied Dates and VINs at the end of this bulletin.
SERVICE INFORMATION
^ Recent design changes have been made to the Tire Pressure Monitoring System (1PMS) sensor receiver and control units (new style TPMS
components).
^ These changes were applied as follows:
Page 281
^ These changes do not affect the overall function of the TPMS.
^ These changes do affect the interchangeability of parts. For example:
> Full wheel assemblies (wheel and tire assemblies with TPMS) cannot be swapped between old style sensor-equipped and new style
sensor-equipped vehicles.
CAUTION:
^ New style and old style TPMS components are not compatible and cannot be interchanged.
^ Swapping of new style and old style components will cause the TPMS to stop operating correctly.
If further confirmation of the TPMS sensor part number is required review the part number of the originally installed equipment before replacement.
To confirm the latest part numbers, always consult the appropriate parts catalog when replacing or exchanging TPMS sensors, receivers, or control
modules.
NOTE:
^ An update is now available for the Signal Tech II to support the new style TPMS components. The update can be found in ASIST > INFO
Tool Box > Signal Tech II.
^ For 2010 models built after February 28 2010 a Signal Tech II menu selection "2010.5" has been added.
Detail of Applied Dates and VINs
Page 282
Installation at the factory of the new style TPMS components began with the following VINs and Dates:
NOTE:
All 2011 Infiniti vehicles are equipped with the new style TPMS components.
Disclaimer

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 11-022 Date: 110321

Tires - Mounting Information/Precautions
Classification: WT 11-004
Reference: ITB11-022
Date: March 21, 2011
TIRE MOUNTING INFORMATION
APPLIED VEHICLES: All Infiniti
SERVICE INFORMATION
^ When mounting tires to wheels it is important that the tire bead is seated correctly.
^ A tire bead that is not seated correctly may cause a vehicle vibration.
^ High performance tires and tires with shorter sidewalls (low aspect tires) may require more care to make sure the tire bead is seated correctly.
^ Follow the Tire Mounting Tips in this bulletin.
Tire Mounting Tips:
NOTE:
Page 193
These tips are not intended to be a complete instruction for mounting tires to wheels. Make sure to read and follow the instruction for your specific
tire service equipment.
1. Clean the tire bead with an approved rubber cleaning fluid.
^ Rubber cleaning fluid is a locally sourced common product used in the tire service process.

  1. Clean the wheel (flange and bead seat area), see Figure 2. Make sure to clean off all rust and corrosion.

  2. Apply an approved tire lubricant to the tire and wheel in the areas shown in Figures 1 and 2.


^ Tire lubricant is a locally sourced common product used in the tire service process.
Tire:
^ Apply lube to the inner bead only, of both beads.
^ Do not apply lube to the flange area (outer bead area)
NOTE:
Too much tire lubricant may allow the tire to slip on the rim while driving. If this occurs, the tire may become un-balanced.
Wheel:
^ Apply lube to the Safety Humps and Bead Sealing area.
^ Do not apply lube to the flange area.
4. Before inflating the tire:
Page 194
^ If there are "match-mount" marks on the tire and rim, align the marks.
^ Make sure the tire is evenly positioned on the lower safety humps.
5. WARNING: Do not exceed the tire manufactures recommended bead seating inflation pressure. Generally this is 40psi.
If the bead does not seat with the appropriate pressure:
a. Break down the tire/rim assembly.
b. Re-apply lubricant as shown in Figures 1 and 2 above.
c. Remount the tire.
6. After inflating the tires inspect the bead area.
^ Make sure bead is seated uniformly (the same) around the entire circumference of the wheel.
Page 195
NOTE:
Many tires have Aligning Rings that will help confirm the bead is uniformly seated.
If uniform; bead is seated correctly.
If not uniform;
  1. Break down the tire/rim assembly.

  2. Re-apply lubricant as shown in Figures 1 and 2.

  3. Remount the tire.

  4. After the tire/wheel is balanced, apply an index mark to the tire at the location of the valve stem (see Figure 6).


^ This index mark will allow you to tell if the tire has slipped on the rim (see Figure 7).
Tire to Rim Slippage:
^ Too much tire lubricant may allow the tire to slip on the rim while driving. If this occurs, the tire may become un-balanced.
^ Overtime the tire lubricate will dry, eliminating the lubricant as a cause of tire slippage.
^ Some tire lubricants may require up to 24 hours to completely dry.
^ If slippage occurs, the tire/wheel will need to be re-balanced.
Page 196

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 00-038C Date: 040416

Engine Controls - ECM Replacement Procedures
Classification:
EC00-008c
Reference:
ITB00-038c
Date:
April 16, 2004
ECM REPLACEMENT PROCEDURES
ATTENTION:
THIS BULLETIN HAS BEEN REVISED.
^ The Service Procedures for replacing an ECM on an Applied vehicle were revised.
^ Please use this bulletin ITB00-038c for complete information.
^ Discard all previously distributed copies of ITB00-038.
APPLIED VEHICLES:
Page 203
All 2000 and later
1999 Q45 (FY33)
1999 QX4 (JR5O) from VIN JNRAR07**XW060101
IF YOU CONFIRM:
The Electronic Control Module (ECM) needs to be replaced on a 2000 MY and later vehicle, or an Applied 1999 MY vehicle (see above).
ACTIONS:
^ Re-register all customer keys if the vehicle has ECM based NATS (see step 1).
^ Check ASIST for any new updates for the new ECM you're installing (see steps 2 - 4).
^ Perform the "ACCELERATOR PEDAL & THROTTLE VALVE CLOSED POSITION LEARNING" procedure (see step 5).
^ After installing the new ECM, perform the "IDLE AIR VOL LEARNING" procedure (when applicable) using CONSULT-II. See step 6.
^ For 2005 and later vehicles, enter the vehicle VIN into the new ECM (see step 7).
CAUTION:
Failure to perform all the work steps in the specified order can cause poor engine running, MIL "ON", or vehicle emission test rejection.
IMPORTANT:
The purpose of "ACTIONS" (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire
Service Procedure as it contains information that is essential to successfully completing this repair.
Page 204
CLAIMS INFORMATION
Disclaimer
Service Procedure
Check NATS On The Vehicle
Page 205
1. Check to see if the vehicle you're working on has ECM based NATS V2.0 or V5.0.
a. If the vehicle has ECM based NATS V2.0 or V5.0 it will NOT start after you install a service replacement ECM. So you'll have to
re-register all ignition keys including spare keys with CONSULT-II and the purple NATS card. After you do this proceed with step 2.
^ If you do not know how to re-register the keys refer to the ESM for the NATS key re-registration procedure.
b. If the vehicle has BCM based NATS (instead of ECM based NATS V2.0 or V5.0) you do NOT have to re-register the ignition or spare
keys. Proceed with step 2.
Check For ECM Data Updates in ASIST

  1. In ASIST select [CONSULT Utilities] >> [ECM/TCM Data]. Then choose Model and Model Year (see Figure 1).

  2. Look for ECM Data Updates (listed by ECM P/Ns and vehicle configuration) in the top center display panel of the ASIST screen (see Figure


1).
a. If there is no updates listed for your vehicle configuration you do NOT have to reprogram the service replacement ECM. Proceed with
step 5.
b. If there is updates listed for your vehicle configuration see if they apply to the service replacement ECM you're going to install. Do this
by performing step 4.
4. Select the configuration on the screen for the vehicle you're working on. Then confirm that your ECM is listed in the "Replaces
23710-XXXXX, -XXXXX etc" section in the lower center Details panel of the ASIST screen (see Figure 1).
a. If your ECM is listed in the Details panel you must reprogram the ECM with the latest data update. After you do this proceed with step
5.
CAUTION:
The 1999-2000 Q45 and 1999-2000 QX4 have a gray CONSULT connector AND a white GST connector. Do NOT attempt to
perform the ECM Reprogramming procedure with CONSULT-II connected to the gray CONSULT connector. See the appropriate
ESM for further details if necessary.
b. If your ECM is NOT listed in the Details panel you do NOT have to reprogram the ECM. Proceed with step 5.
Accelerator Pedal & Throttle Valve Closed Position Learning
5. Perform the Accelerator Pedal & Throttle Valve Closed Position Learning as follows:
a. Make sure the accelerator pedal is fully released.
b. Turn the ignition switch "ON" for 2 seconds.
c. Turn the ignition switch OFF for 10 seconds.
d. Turn the ignition switch "ON" for 2 seconds then
Page 206
e. Turn the ignition switch "OFF" again for 10 seconds (see Figure 2).
f. Proceed with step 6.
Perform Idle Air Volume Learning (IAVL)
NOTE:
Make sure all electrical loads are turned OFF, including A/C, defroster, radio, lights, etc. while performing the following procedures. Also, make
sure the engine cooling fans are NOT operating during the following procedures.
6. Perform the Idle Air Volume Learning procedure as follows:
a. Connect CONSULT-II to the vehicle.
b. Warm up engine and transmission to operating temperature.
c. In the [CONSULT WORK SUPPORT] mode, select [IDLE AIR VOL LEARN]. See Figure 3.
NOTE:
^ If IDLE AIR VOL LEARN is not shown as a SELECT WORK ITEM on CONSULT, the vehicle does not need the procedure.
^ In this case only, this bulletin is complete, no further action is needed.
Page 207
d. Press [START] on the "IDLE AIR VOL LEARN" screen. See Figure 4.
e. Press [START] on the "WORK SUPPORT" screen to begin the Idle Air Volume Learning (IAVL) procedure. See Figure 5.
^ The IAVL procedure will take several minutes to complete.
^ CONSULT will display "Please Wait" in the center of the screen while the IAVL procedure is in process. See Figure 6.
Page 208
^ CONSULT will display "CMPLT" in the top right corner of the screen when the IAVL procedure is finished. See Figure 7.
f. Once the IAVL procedure is finished proceed with step 7.
For 2005 and Later MY Vehicles ONLY: Enter VIN Into New Service Replacement ECM
7. Enter the VIN into the new service replacement ECM as follows:
a. Select [ENGINE] on the select System screen. See Figure 8.
b. Select [WORK SUPPORT] on the select Diag Mode screen. See Figure 9.
Page 209
c. Scroll down and select [VIN REGISTRATION] on the select Work Item screen. See Figure 10.
d. Press [START] on the "VIN Registration" screen. See Figure 11.
e. Select [INPUT] on the "VIN Registration" screen. See Figure 12.
Page 210
f. Enter the entire VIN using the keyboard. See Figure 13.
^ Use [CHNG] to switch between the letters and numbers keyboard screens.
g. Once the entire VIN is entered select [ENTER] on the Keyboard screen. See Figure 14.
h. Select [INPUT] on the VIN Registration screen and enter the entire VIN again. See Figure 15.
^ You MUST enter the VIN a second time for confirmation purposes.
Page 211
i. Once the entire VIN is entered (a second time) select [ENTER] on the Keyboard screen. See Figure 16.
j. Select [START] on the "VIN Registration" screen to complete the VIN registration process. See Figure 17.

k. Turn the ignition switch OFF and wait at least 10 seconds.2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 09-067 Date: 091208

Engine - Reman Engine Start Up Lubrication Information
Classification: EM09-011
Reference: ITB09-067
Date: December 8, 2009
REMANUFACTURED ENGINE LUBRICATION UPON INITIAL START UP
APPLIED VEHICLE:
All Infiniti vehicles having a remanufactured engine installed
SERVICE INFORMATION
During remanufactured engine storage, upper engine lubrication may dissipate/disperse. Camshaft scoring or seizure may occur at initial start up
unless the procedure below is followed.
1. Refer to the MA section of the applicable Electronic Service Manual (ESM) to determine the specified volume of oil required to fill both the
crankcase and filter.

  1. Set one (1) quart of oil aside and fill the crankcase with the remaining quantity (one quart should remain unused).

  2. Prior to initial engine start up, pour the one (1) remaining quart of oil into the valve cover.


^ It is recommended to quickly squeeze the quart of oil out of the container to "flood" the camshafts and cam bearings.
Page 212
4. Immediately start the engine while the upper end is "flooded" with oil.

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 12-012 Date: 120316

Navigation System - Screen Goes Blank
Classification: EL12-011
Reference: ITB12-012
Date: March 16, 2012
Page 88
2010-2012 INFINITI
VEHICLES EQUIPPED WITH NAVIGATION SYSTEM; SCREEN GOES BLANK
APPLIED VEHICLES:2010-2012 G37 Sedan/Coupe/Convertible (V36/CV36/HV36)
2010-2012 EX35 (J50)
2010-2012 FX (S51)
2011-2012 M (Y51)
2012 M Hybrid (HY51)
2011-2012 Q56 (Z62)
APPLIED VINs AND DATES above.
IF YOU CONFIRM:
Page 89
The customer states the navigation display turns off, goes completely blank, or "blacks out" in DRIVE and REVERSE intermittently
And
All functions of the audio system and heater/defroster/air conditioning work normally.
^ For example, music continues to play and fan speed or fan mode can still be adjusted.
NOTE:
If the incident occurs only in REVERSE, further diagnosis may be required.
ACTION:
Replace the AV display unit (also referred to as monitor or screen).
^ It is not necessary to contact TECH LINE before ordering this part for this incident.
Page 90
^ Refer above for part description.
^ For removal and installation procedure, refer to the appropriate Electronic Service Manual (ESM).
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
Refer to the online Warranty Flat Rate manual for the appropriate operation code.

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 09-029A Date: 100514

Cooling System - Long Life Coolant Information
Classification: EM09-002A
Reference: ITB09-029A
Date: May 14, 2010
NEW BLUE NISSAN LONG LIFE ANTIFREEZE/COOLANT
This bulletin has been amended. The Service Information has been updated. Please discard previous versions of this bulletin.
SERVICE INFORMATION
In calendar year 2009, Infiniti began filling some vehicles at the factory with a NEW Nissan Long Life Antifreeze/Coolant (LLC) that is blue in
color.
NOTE: LLC = Long Life Antifreeze/Coolant
The transition to this new Blue LLC continued though MY 2010. Beginning with MY 2011, all Infiniti vehicles are filled at the factory with the Blue
LLC.
^ MY 2009 and 2010: Some vehicles are filled at the factory with Blue LLC.
^ MY 2011: All vehicles are filled at the factory with Blue LLC. Blue LLC is designed to have a service life of 7 years/105,000 miles for the factory
fill, and 5 years/75,000 miles for subsequent replacement fills.
Nissan Blue Super LLC is available through the Nissan Direct Ship Chemical Care Product Program, Website order link via dealer portal or order
direct www.NissanChemicals.com.
Page 239
^ Blue LLC one gallon pre-diluted:
P/N 999MP - LP25500P
> The one gallon containers are pre-diluted with 50% antifreeze and 50% distilled water.
> Do not add additional water when using pre-diluted Blue LLC.
^ Blue LLC one quart concentrate:
P/N 999MP - L255QTP
> The one quart concentrate containers are intended for extreme cold weather application.
> Use the concentrate without mixing (do not add water).
> Add directly to the cooling system in specific amounts as directed on the container label.
Additional Information for using Blue LLC
Blue LLC and Green-colored Nissan LLC (P/N 999MP-AF000P) are compatible with each other:
^ Blue can be mixed/added with Green
^ Green can be mixed/added with Blue
CAUTION:
^ Adding Green LLC to Blue LLC will reduce/shorten the life expectancy of the Blue LLC to that of the Green LLC (4 years / 60,000 miles).
Page 240
^ LLC must always be used with demineralized or distilled water, otherwise the life expectancy of the LLC (Blue or Green) will be degraded and
cooling system damage may occur.

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 11-064B Date: 120125

Fuel System - Squeaking Noise From Accelerator Pedal
Classification: BT11-035B
Reference: ITB11-064B
Date: January 25, 2012
SQUEAK NOISE WHEN PRESSING ACCELERATOR PEDAL
This bulletin has been amended to include a parts information table only. No other changes have been made to the body of this bulletin.
APPLIED VEHICLES:2007-2012 G37 Sedan (V36)
2008-2012 G37 Coupe (CV6)
2009-2012 Convertible (HV36)
2011-2012 G25 Sedan (V36)
2008-2012 EX35 (J50)
2011-2012 M(Y51)
IF YOU CONFIRM:
The Accelerator Pedal squeaks when being pressed.
ACTION:
Apply urethane foam pad from Squeak and Rattle Kit between the upper Accelerator Pedal Bracket and the Accelerator Pedal Assembly.
^ See steps below to apply foam.
NOTE:
Refer to Electronic Service Manual (ESM) for procedure to remove and reinstall Accelerator Pedal Assembly and for Accelerator Pedal Released
Position Learning.
PARTS INFORMATION
Page 109
CLAIMS INFORMATION
Confirm that engine and ignition are off
1. Remove Accelerator Pedal Assembly
^ Figure 2 shown with Accelerator Pedal removed, and bracket circled in green.
> Pedal removed.
Page 110
2. Attach piece of 1.5 by 2.0 inch foam, from "Squeak and Rattle Kit", to backside of Accelerator Assembly Bracket, with adhesive facing outward.
^ 2.0" x 1.5" precut urethane foam. Part number (76884-71L02).

  1. Figure 4 shows foam attached to backside of bracket.

  2. Side view of foam attached to backside of bracket.


Page 111
  1. Fold foam over and stick to front side of bracket.

  2. Re-install Accelerator Pedal over bracket with foam installed.

  3. Refer to ESM for Accelerator Pedal Self Learn Procedure.

  4. After installing Accelerator Pedal Assembly over foam, confirm that the squeak noise is gone.

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 10-029 Date: 100507

Computers/Control - CAN Code, Diagnostic Tips/Guidelines
Classification: EL10-018
Reference: ITB10-029
Date: May 7, 2010
CAN COMMUNICATION CODES - DIAGNOSTIC TIPS & GUIDELINES
APPLIED VEHICLES: All 2005 - 2010 Infiniti vehicles
SERVICE INFORMATION
Related to communication codes U1000, U1001, U1002, U1010:
^ Always diagnose the communication codes first.
^ When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the
CAN network.
^ U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error.
Step 1
Complete the CAN diagnosis with CONSULT-III (C-III).
^ Open ASIST first and then open C-III using the Consult Utilities icon. This step will help identify the CAN type on many vehicles using the SIS
function.
^ Ensure the correct CAN type is selected. Selecting the incorrect CAN type will lead to mis-diagnosis.
Step 2
View the V-CAN screen or print all CAN Diag Support Monitors (Shown below).
^ The V-CAN diagram screen is a snap shot only. It must be refreshed after any changes.
Step 3
Read the V-CAN diagram using the key provided OR reference the appropriate Electronic Service Manual (ESM) to analyze the CAN Diag Support
Monitor data. Determine the incident according to the display.
Step 4
If V-CAN diagnosis is not available or inconclusive, refer to the basic CAN diagnostic guidelines shown on pages 5-12. These represent electrical
values of the CAN system measured at the Data Link Connector or connectors at non-termination units.
To properly perform these basic checks:
^ The battery should be disconnected for resistance checks.
^ The ignition should be off.
Tips if a control module is the suspected root cause:
^ Improper module configuration or incorrect part numbers may set CAN DTCs.
^ Low battery voltage may set CAN DTCs.
Page 257
^ Always confirm the power, ground, and CAN resistance at a suspect module before replacing the module. Resistance should be close to 60 ohms
at the module (measured with the battery disconnected). The resistance at terminating modules should be close to 120 ohms. Examples of
terminating modules include IPDM, ECM, or BCM. Reference the appropriate ESM to determine the terminating modules.
DEFINITION OF CAN CODES
Page 258
V-CAN DIAGRAM SCREEN/CAN DIAG SUPPORT MONITOR - STEP 3 ILLUSTRATION
Page 259
Battery Is Possibly Connected
Page 260
Normal Resistance - CAN Harness
Page 261
Normal Resistence - CAN High to Ground
Page 262
Normal Resistence - CAN Low to Ground
Page 263
Open CAN Harness
Page 264
Short - CAN High to CAN Low
Page 265
Normal Voltage - CAN High
Page 266
Normal Voltage - CAN Low

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 13-005 Date: 130410

13-005 - 04/10/213
Page 319

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 11-049A Date: 110818

Computers/Controls - Reprogramming Utilizing CONSULT(R)
Classification: EC11-022A
Reference: ITB11-049A
Date: August 18, 2011
REPROGRAMMING WITH CONSULT
This bulletin has been amended. The statements below have changed. No other changes have been made. Please discard any previous copies.
APPLIED VEHICLES: All Infiniti vehicles with a reprogrammable ECU
SERVICE INFORMATION
If you have a reprogram that requires the use of CONSULT-II (C-II) and C-II is not available:
^ Refer to the chart below to determine CONSULT applicability.
Page 147
CURRENT REPROGRAMMING APPLICABILITY CHART
Reprogramming C-II Loaner Program
(Available ONLY for reprogramming use)
^ Contact TECH LINE and they will determine if a C-II Loaner is needed. If so they will make arrangements for the loaner to be shipped.
^ Dealerships must return the C-II Loaner immediately after the reprogramming is completed.
^ If the Loaner is not returned within one week of delivery your FOM will be contacted to collect the unit.
Disclaimer

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 12-059 Date: 120919

Steering - Power Steering System Service Information
Classification: ST12-008
Reference: ITB12-059
Date: September 19, 2012
INFINITI; POWER STEERING SYSTEM SERVICE INFORMATION
APPLIED VEHICLES: All 2005 and later Infiniti vehicles
equipped with hydraulic rack and pinion steering system
SERVICE INFORMATION
When diagnosing possible power steering leak issues, it is important to follow the Inspection Flow Chart provided in this bulletin.
Page 57
^ See example photos above.
Page 58
Page 59
Inspection Flow Chart
Fluid Leakage Inspection Preparation

  1. Verify the fluid level in the reservoir is within normal cold or hot range, as it applies.

  2. Let the engine idle until the fluid temperature is within 50-80��C.

  3. Turn the steering wheel from full left to full right 30 times.

  4. Carefully hold the steering wheel for approximately five (5) seconds in the full (locked) left position.


CAUTION
Do not hold the steering wheel in a locked position for more then 10 seconds. Damage may occur to the power steering pump.
5. Let the engine idle for 10 minutes, and then inspect for leaks.
^ Verify the fluid level in the reservoir is within normal range.
Page 60

Disclaimer2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 09-062 Date: 091117

Emissions - EVAP Canister Vent Control Valve Replacement
Classification: EC09-026
Reference: ITB09-062
Date: November 17, 2009
VENT CONTROL VALVE REPLACEMENT
APPLIED VEHICLES:
All Infiniti models using Vent Control Valve P/Ns 14935-AM60A / AM60B
SERVICE INFORMATION
When replacing the EVAP canister vent control valve for any reason:
^ Use the one listed in the PARTS INFORMATION section of this bulletin.
^ For vent control valve replacement procedure, refer to the appropriate section of the Electronic Service Manual (ESM) if needed.
^ When installing the new valve, do not add any lube to its o-ring.
^ Make sure to use the "new style" valve listed in PARTS INFORMATION.
PARTS INFORMATION
Page 221
CLAIMS INFORMATION

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 09-059B Date: 120608

Keyless Systems - Intelligent Key(R) Battery Replacement
Classification: EL09-043B
Reference: ITB09-059B
Date: June 8, 2012
INTELLIGENT KEY BATTERY REPLACEMENT AND BATTERY DISCHARGE INDICATOR RESET
This bulletin was amended to include additional models, add the "IMPORTANT" statement below, and change the NOTE below. Please discard all
previous copies.
APPLIED VEHICLES: Vehicles equipped with Intelligent Key
IF YOU CONFIRM
The battery in the Intelligent Key needs to be replaced for any reason.
ACTION

  1. Open the Intelligent Key as described in the Service Procedure and replace the battery.

  2. Confirm the battery discharge indicator has reset/is not illuminated in the dot matrix display.


Page 77
NOTE:
DO NOT insert a tool into the notches of the Intelligent Key (if equipped) to pry it open, as this may damage the printed circuit board
(PCB).
Page 78
SERVICE PROCEDURE

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 08-046E Date: 111121

Steering/Suspension - Drift/Steering Wheel Off Center
Classification: ST08-002E
Reference: ITB08-046E
Date: November 21, 2011
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND STEERING WHEEL OFF CENTER
The "Refer to General Procedures" in this bulletin have been amended. Please discard previous versions of these General Procedures.
APPLIED VEHICLES: All Infiniti
SERVICE INFORMATION
Page 112
If a customers reports their "vehicle pulls" or the "steering wheel" is off-center use the Diagnostic Flow Chart above and the other information in this
bulletin to diagnose and correct the issue.
Road Test
Determine if the vehicle has a pull or steering wheel off-center issue that requires repair.
IMPORTANT:
^ If the vehicle has any tire issues such as:
> Tires that are different sizes (except when specified from the factory)
> Significant difference in the amount of wear between any of the tires
> Any other tire irregularity or damage to any tire
Replace the tire(s) or use known good tires from another vehicle for all road tests and diagnostics in this bulletin.
^ Make sure tire pressure is set to the correct specification.
1. Install the following measuring tools on the vehicle:
^ Steering Wheel Offset Gauge
^ Road Crown Gauge
Page 113
Page 114
NOTE:
Refer above for a description of these tools and an explanation of their use.

  1. Obtain a watch with a second hand (preferably a stopwatch) to use during the road test.

  2. Take the vehicle for a road test and confirm the customers concern.


^ Select a flat road where the vehicle can be driven in a straight line at a preferred speed of 60 mph.
^ During the road test make sure the vehicle is pointing straight. Don't worry about steering wheel position during the road test.
NOTE:
^ If you adjusted the tire pressure or changed the tires before the road test the issue may have been resolved.
^ If there are cross winds strong enough to affect the vehicle straight line movement then diagnosis cannot be performed.
  1. Determine the vehicles issue - refer to the definitions of Pull and Steering Wheel Off-center below.

  2. When the road test is completed remove the Road Crown Gauge; leave the Steering Wheel Off-Set Gauge in place until the Service Procedure is


complete.
6. Refer to the Flow Chart above.
Page 115
Other Service Information
Customers may report that their vehicle's steering wheel is "off-center" because the steering wheel spokes are tilted to the left or right when the
vehicle continues straight ahead on a straight flat road (see example in Figure 1).
If a vehicle's steering wheel spokes are slightly off-center while driving straight it may be the normal result of road crown. Most roads in the United
States are built with a "crown" to help rain water drain from the road surface. The slope of the road crown varies from place to place.
Vehicles have a natural tendency to drift to the low side of the crown. The greater the slope of the crown the faster the vehicle will drift in that
direction.
Tires and vehicles are designed to counteract the effect of typical road crown but may not fully counteract the effect of a highly crowned road.
Some freeways slope to both the left and right from the center. When driving on a freeway that slopes in both directions a vehicle may exhibit a
small amount of drift to the left when driving in the left lane and a small amount of drift to the right when driving in the right lane.
This bulletin does not address road crown issues because they are not vehicle related, although the customer may incorrectly perceive them to be.
Description/Definition of Steering Wheel "Off-center" Condition
The steering wheel spokes are tilted to the left or right 2 mm or more (see example in Figure 2) when driving straight ahead on a straight flat road.
^ When driving straight on a highly crowned road the steering wheel may be turned (off-center) to counteract the affect of the road crown. When
road testing for an off-center condition the vehicle should be driven on a straight flat road.
^ Although the vehicle does not pull in either direction the customer may perceive that the vehicle pulls because it will respond if he or she tries to
bring the steering wheel back to center. This condition can occur if the tie rod length is uneven (not adjusted correctly) from side to side.
Description/Definition of a Vehicle "Pull" Condition
The vehicle consistently drifts to one side while driving at a constant speed on a straight flat road.
Page 116
^ A vehicle is said to "pull" if it completes a lane change in less than 7 seconds (with no steering correction from the driver) when driving at 60
MPH on a road with less than 2 degrees of road crown slope. All four wheels must pass into the other lane during this time (7 seconds).

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 09-011A Date: 120827

Wipers/Washers - Intermittent Wiper Operation Information
Classification: EL09-008A
Reference: ITB09-011A
Date: August 27, 2012
INTERMITTENT WIPER OPERATION
This bulletin has been amended to apply to all vehicles with Intermittent Rain Sensing Wipers.
Page 69
APPLIED VEHICLES:
Infiniti vehicles with Intermittent Rain Sensing Wipers
SERVICE INFORMATION
Vehicle may be equipped with the Rain-Sensing Auto Wiper system.
With this system:
> A rain sensor is located on the windshield, if equipped.
> When the wiper lever is pushed down to the intermittent (INT) position, the wipers will operate when the rain sensor detects rain.
> May only make a single stroke unless rain is detected directly above the sensor.
NOTE:
The wipers may operate unexpectedly when dirt, fingerprints, oil film, or insects are located on or around the sensor, or when exhaust gas or
moisture affect the rain sensor.
EXAMPLES OF RAIN SENSORS
If a customer states the wipers do not work when the wiper lever is pushed down to the intermittent (INT) position, make sure the customer is
familiar with the above information.
^ You can demonstrate the operation of the system by pushing the wiper lever down to the intermittent (INT) position and spraying/sprinkling water
over the rain sensor.
NOTE:
If a wiper-operation incident does occur, refer to the applicable Electronic Service Manual (ESM) for further diagnostic assistance.