Disclaimer2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 13-008 Date: 130322

Disclaimer2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 13-008 Date: 130322

Drivetrain - Front/Rear Axle Clicking Noise on Take Off

Classification: FA12-006

Reference: ITB13-008

Date: March 22, 2013

Page 317

2009-2013;

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION

APPLIED VEHICLES:2011 - 2013 M37/M56 (Y51)

2012 - 2013 M Hybrid (HY51)

2009 - 2013 G37 Sedan (V36)

2011 - 2012 G25 Sedan (V36)

2009 - 2013 G37 Coupe (CV36)

2009 - 2013 G37 Convertible (HV36)

2009 - 2013 FX35/FX37 (S51)

2009 - 2013 FX50 (S51)

2009 - 2013 EX35/EX37 (J50)

2011 - 2013 QX56 (Z62)

2013 JX (L50)

IF YOU CONFIRM:

Customers concern of a "clicking" noise coming from either left or right front/rear axles during take-off/acceleration.

ACTION:

Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces.

NOTE:

^ Do not remove the axle from the hub or transmission for this bulletin.

^ Refer to the Electronic Service Manual (ESM) for model specific torque specifications.

IMPORTANT:

The purpose of "ACTION" (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire Service

Procedure as it contains information that is essential to successfully completing the repair.

PARTS INFORMATION

CLAIMS INFORMATION

SERVICE PROCEDURE

Page 318

NOTE:

The photos in this procedure are examples and may not look exactly like the vehicle you are working on.

1. Remove the front or rear (depending on model) wheel bearing Cotter Pin and Lock Nut from the axle.

NOTE:

Do not remove the axle from the hub or transmission for this bulletin.

2. Push axle back to allow application of Molykote M77 Grease.

3. Apply a moderate coat of Molykote (P/N 44003-7S000) to the entire (front or rear) wheel hub bearing surface (see Figure 2).

4. Re-install the (front or rear) wheel bearing Lock Nut and Cotter Pin per the Service Manual instructions.

^ Refer to model specific ESM for Lock Nut replacement requirements.

^ Refer to the model specific ESM for wheel bearing Lock Nut torque specifications.

5. Test drive the vehicle to confirm the incident is resolved.

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 13-007 Date: 130322

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 13-007 Date: 130322

Body - Removing Foreign Material From The Windshield

Classification: BT13-007

Reference: ITB13-007

Date: March 22, 2013

Page 353

REMOVING FOREIGN MATERIAL FROM THE WINDSHIELD

APPLIED VEHICLES: All Infiniti

SERVICE INFORMATION

Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool.

^ Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool.

> The #0000 grade super fine steel wool can be found in most hardware stores.

^ In most cases the glass cannot be damaged by manually rubbing (no power tools) too hard or too much and it is recommended not to use any

cleaners with the steel wool.

Use new steel wool from an un-opened bag and store unused portion in a re-sealable container to prevent contamination.

^ Do not use dirty or contaminated steel wool. Dirty or contaminated steel wool will scratch the glass. If the steel wool is dropped on the floor get a

new piece of steel wool to clean the windshield.

^ Clean (then dry) windshield first with soap and water to remove any abrasive dirt or grit that may be present before using steel wool.

NOTE:

Always try and clean any windshield surface issue first with #0000 grade super fine steel wool before glass replacement is considered.

CLAIMS INFORMATION

Foreign material on the windshield surface is not a warrantable condition.

Materials used to clean the windshield, such as the steel wool mentioned above, are considered a shop supply.

Disclaimer2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 13-006 Date: 130322

Disclaimer2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 13-006 Date: 130322

Computers/Controls - CAN Communication Diagnostic Flow Chart

Classification: EL13-010

Reference: ITB13-006

Date: March 22, 2013

2005-2013 INFINITI; CAN COMMUNICATION - NETWORK DIAGNOSTIC FLOW CHART

APPLIED VEHICLES: All 2005 - 2013MY Infiniti Vehicles

SERVICE INFORMATION

This TSB is for troubleshooting of CAN Modules with "Diag-On-CAN" Diagnostics. The flow charts below are meant to troubleshoot current CAN

DTCs. The flow charts are intended to diagnose one module at a time; repeat the process as needed for additional control units.

Definition of CAN Codes:

U1000 - missing ECM CAN communications not related to OBD2 system

U1000 - missing CAN communications for all other ECUs

U1001 - missing ECM CAN communications related to OBD2 system

Page 347

U1002 - similar to U1000, but has a tighter timing spec to set the DTC

U1010 - Module has internal Issues

CLAIMS INFORMATION

Helpful Tips:

^ Always diagnose CAN communication codes first, U1000, U1001, U1002, U1010, then network codes, UXXXX, and then all other codes.

^ A quick method to test CAN communications is to operate the vehicles functions such as Hazards, Brakes, Tachometer, PRNDL, Speedometer,

4WD, Difflock, Seat Memory, Power Back Door or High Beams.

^ In a low voltage situation (less than 10V), modules will stop communicating at different voltages.

^ Integrated Power Distribution Module (IPDM) is a smart relay and fuse box. It powers other modules in the same way fuses and relays do.

^ CAN voltages can be checked via CONSULT.

^ Missing "Ignition 2" fuse or other high level fuses can cause CAN Diag Support Monitor to not work.

^ High level fuses such as "Ignition 1", "Ignition 2" and "Elec B" power many modules.

^ Pins/terminals can be bent and still pass visual inspection.

^ When troubleshooting a harness that has multiple inline connections, section off the harness and isolate it one portion at a time. Add a terminating

resistor to the end of the harness in substitution of the terminating modules.

^ If a module has multiple connectors, disconnect one at a time.

NOTE:

120 ohm resistors may be needed to perform diagnostics.

Normal CAN Measurements

Page 348

Main Types of Issues

Page 349

Troubleshooting Flowchart

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 11-049A Date: 110818

Computers/Controls - Reprogramming Utilizing CONSULT(R)
Classification: EC11-022A
Reference: ITB11-049A
Date: August 18, 2011
REPROGRAMMING WITH CONSULT
This bulletin has been amended. The statements below have changed. No other changes have been made. Please discard any previous copies.
APPLIED VEHICLES: All Infiniti vehicles with a reprogrammable ECU
SERVICE INFORMATION
If you have a reprogram that requires the use of CONSULT-II (C-II) and C-II is not available:
^ Refer to the chart below to determine CONSULT applicability.
Page 147
CURRENT REPROGRAMMING APPLICABILITY CHART
Reprogramming C-II Loaner Program
(Available ONLY for reprogramming use)
^ Contact TECH LINE and they will determine if a C-II Loaner is needed. If so they will make arrangements for the loaner to be shipped.
^ Dealerships must return the C-II Loaner immediately after the reprogramming is completed.
^ If the Loaner is not returned within one week of delivery your FOM will be contacted to collect the unit.
Disclaimer