2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 09-059B Date: 120608

Keyless Systems - Intelligent Key(R) Battery Replacement
Classification: EL09-043B
Reference: ITB09-059B
Date: June 8, 2012
INTELLIGENT KEY BATTERY REPLACEMENT AND BATTERY DISCHARGE INDICATOR RESET
This bulletin was amended to include additional models, add the "IMPORTANT" statement below, and change the NOTE below. Please discard all
previous copies.
APPLIED VEHICLES: Vehicles equipped with Intelligent Key
IF YOU CONFIRM
The battery in the Intelligent Key needs to be replaced for any reason.
ACTION

1. Open the Intelligent Key as described in the Service Procedure and replace the battery.


2. Confirm the battery discharge indicator has reset/is not illuminated in the dot matrix display.

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NOTE:
DO NOT insert a tool into the notches of the Intelligent Key (if equipped) to pry it open, as this may damage the printed circuit board
(PCB).
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SERVICE PROCEDURE

2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 11-059 Date: 111019

Audio/Cell Phone - iPod(R)/iPhone(R) USB Interface Issue
Classification: EL11-039
Page 130
Reference: ITB11-059
Date: October 19, 2011
iPOD(R) / iPHONE(R) ISSUES USING VEHICLE USB INTERFACE
APPLIED VEHICLES: All Infiniti vehicles equipped with a USB Interface
SERVICE INFORMATION
If an ipod(R) / iphone(R) related concern is verified on a vehicle while using the USB interface perform the steps in this bulletin for initial diagnosis.
NOTE:
For vehicles equipped with a Navigation system make sure to confirm whether the customer is experiencing the issue while using the USB interface
or the Bluetooth(R) Audio Streaming feature. This bulletin applies only if the issue occurs while using the USB interface.
1. Power OFF/ON (restart/reset) the iPod(R) / iPhone(R)
^ The restart/reset procedure is not the same for every ipod(R) / iphone(R). The restart/reset procedures can be found at
www.apple.com/support..
2. Check the USB cable
^ Some aftermarket cables can cause issues with USB connectivity. If the customer is using an ipod(R) / iPhone(R) the best cable to use is the
Apple Inc. branded USB cable.
^ Make sure the cable does not have a short circuit or other concern.
3. Confirm the latest software is installed on the iPod(R) / iPhone(R)
^ Many concerns are addressed by installing the latest iPod(R) / iPhone(R) software update from Apple Inc.
^ View the software version of the ipod(R) / iphone(R) by navigating to the Settings area of the device, then selecting General > About or
Settings.
^ Visit http://support.apple.com/downloads and select the applicable device to view the latest software update offered by Apple Inc.
4. If steps 1-3 have not resolved the concern:
a. Disconnect the cable from the USB interface.
b. Turn OFF the vehicle wait one (1) minute then turn the vehicle back to ACC or ON.
c. Connect a different USB device to the USB interface in the customer's vehicle then try to duplicate the concern.
NOTE:
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Other USB devices include a USB thumb drive formatted at either Fat16 or Fat32 with .mp3 or .wma files or another type of ipod(R) (iTouch(R),
Classic(R), Nano(R) etc.).
d. If the concern still exists with a known good USB device, refer to the applicable Electronic Service Manual (ESM) for diagnosis on the USB
interface and/or AV Control Unit connectors.