2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 08-051A Date: 110504

Intelligent Key(R) - System Inoperative
Classification: EL08-029A
Reference: ITB08-051A
Page 167
Date: May 4, 2011
INTELLIGENT KEY INOPERATIVE
This bulletin has been amended. The ACTIONS section has been revised. Please discard all previous versions.
APPLIED VEHICLES: All Infiniti with Intelligent Key
IF YOU CONFIRM
The Intelligent Key is not functioning for any reason.
ACTIONS
1. Inspect the outside of the Intelligent Key for physical damage.
^ Look for cracks dents or other signs of physical damage.
NOTE:
Non-operation of the Intelligent Key due to physical damage is not covered under the vehicle warranty.
2. Open the Intelligent Key.
a) Remove the mechanical key from the Intelligent Key.
b) Place a piece of tape on the end of a small flathead screwdriver.
c) Insert the screwdriver into either of the slots shown in Figure 2.
d) Turn the screwdriver until the two cover pieces separate.
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DO NOT PRY OPEN THE CASE FROM THE SIDE
3. Inspect the inside of the Intelligent Key for physical damage.
^ Look for components that are out of place or loose.
4. Inspect the inside of the Intelligent Key for signs of water intrusion.
NOTE:
Non-operation of the Intelligent Key due to water intrusion is not covered under the vehicle warranty.
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5. Verify that the battery is inserted correctly.
^ The + side of the battery should not be showing when inserted correctly.
Make sure the + side of the battery is facing down.
6. Check the battery voltage.
^ Refer to the applicable Electronic Service Manual (ESM) for battery voltage inspection instructions. Depending on the vehicle this information
can be found in one of the following locations:
> DLK section, "Check Intelligent Key Battery"
> BL section, "Intelligent Key Battery Inspection"
7. Refer to the Electronic Service Manual (ESM) for additional Intelligent Key diagnostic and repair information.
^ Reference the current Infiniti Warranty Flat Rate Manual for warranty information.

Electrical - MIL ON/DTC P0128 Due To Remote Start Sys.

Infiniti G35x Sedan AWD V6-3.5L (VQ35DE) Technical Service Bulletin # 10-039 Date: 100621

Electrical - MIL ON/DTC P0128 Due To Remote Start Sys.

Classification: EC10-018

Reference: ITB10-039

Date: June 21, 2010

MIL "ON" WITH DTC P0128 (THERMOSTAT FUNCTION) STORED

APPLIED VEHICLES: 2002 and later Infiniti vehicles

IF YOU CONFIRM

The MIL is "ON" with P0128 (Thermostat Function) stored.

ACTIONS

1. Check to see if an aftermarket remote starter system is installed.

^ Remote starter systems may cause the MIL to illuminate and DTC P0128 to store.

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2. If a remote starter system is installed, remove/disconnect it before performing diagnostic procedures on the vehicle.

3. Refer to ASIST and the Electronic Service Manual (ESM) for diagnostic information.

Antitheft System - No Start Using New Ignition Key

Disclaimer Infiniti G35x Sedan AWD V6-3.5L (VQ35DE) Technical Service Bulletin # 04-018A Date: 050913

Antitheft System - No Start Using New Ignition Key

Classification:

EL04-008a

Reference:

IB04-018a

Date:

September 13, 2005

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G35 AND QX56; ENGINE WILL NOT START

IVIS / NATS SYSTEM DESCRIPTION / KEY REGISTRATION

IMPORTANT:

THIS BULLETIN HAS BEEN REVISED.

The Applied Vehicles section was updated. Also, the "If You Confirm" and "Action" statements were added.

Nothing else in the bulletin was changed.

Use this bulletin ITB04-018a for complete information.

Discard all previously distributed copies of ITB04-018.

APPLIED VEHICLES:

2004 and later G35 (V35)

2004 and later QX56 (JA60)

IF YOU CONFIRM:

A no-start condition when using a new ignition key.

ACTION:

Perform key registration NEW service procedure covered in this bulletin.

SERVICE INFORMATION

^ This bulletin covers a new version of the Infiniti Vehicle Immobilizer System/Nissan Anti-Theft System (IVIS/NATS). This system, referred to

as NATS", is standard equipment on the Applied Vehicles listed above.

^ This new version of NATS uses advanced anti-theft functions which are "password protected". This helps prevent "unauthorized access" into the

NATS registration procedure.

^ To obtain the password from ASIST, first use CONSULT-II to get the "BCM-specific" 5-digit number (PIN) code from the vehicle.

^ Unlike earlier NATS systems, this NATS system DOES NOT need to be Re-Initialized if the Electronic Control Unit (ECM) is replaced.

NOTE:

The ECM and Body Control Module (BCM) do work together, but the BCM in this new system controls the information necessary to "tell"

the ECM to start the vehicle.

IMPORTANT:

The NATS "Control Unit (C/U) Initialization and Key Registration" Procedure in this bulletin is for the Applied Vehicles only. Do not use this

procedure on other NATS-equipped vehicles.

System Components (see Figure 1)

^ NATS ignition key (with transponder chip).

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^ NATS antenna amplifier located around the ignition key cylinder.

^ Body Control Module (BCM)

^ Engine Control Module (ECM)

^ Security indicator (Light Emitting Diode or LED) located on the dash.

System Operation

^ The NATS uses a digital radio frequency (RF) to transmit a key code between the NATS key ID chip (which is imbedded in the NATS ignition

key) and the BCM.

^ When a registered NATS key transmits a valid (good) key code the BCM will send a signal to the ECM that will allow the engine to start.

^ If the key doesn't "send" a good code the BCM will not transmit a valid code to the ECM and the ECM will not let the engine start.

Special Service Notes:

Key Registration Required

^ NATS will not allow the engine to start without the use of a registered ignition key.

^ Previous and current Infiniti models with NATS have a Key I.D. chip in the ignition key head (see Figure 2).

^ If a vehicle will not start and the Dash Security Lamp is ON solid it is possible that the ignition keys were not properly registered into the

vehicle's Body Control Module (BCM).

^ When a NATS ignition key is replaced a new key added or the BCM is replaced the Control Unit (C/U) Initialization and Key Registration

MUST BE PERFORMED or THE ENGINE WILL NOT START.

^ If a new ignition key(s) needs to be added or if any ignition key needs to be re-registered ALL other ignition keys must be re-registered at the

same time or they will no longer start the engine.

Other Important Information

^ When a NATS key is manufactured the NATS key code is permanently encoded to the NATS key ID chip. This code cannot be changed.

^ It is recommend to use only Infiniti service parts (key blanks).

^ NATS only allows the vehicle to start. It does not activate the vehicle theft warning system.

^ Each vehicle is supplied from the factory with three registered NATS ignition keys. A maximum of five ignition keys can be registered to the

NATS.

Transponders

If a NATS-equipped vehicle experiences an intermittent no-start condition another transponder could be causing interference (blocking the

signal).

Examples of transponder interference:

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^ Other vehicle ignition keys that have transponders (key I.D. chips). Either from the same vehicle or another model.

^ Transponders such as the Mobil Speedpass(R) may be a source of interference (see Figure 3).

^ These items may be too close (3/4 to 1 inch) to the registered key that is being used to start the vehicle.

^ In cases of interference from other keys or transponders there will be a "DIFFERENCE OF KEY" code stored in the Engine Control Module

(ECM). The MIL will not turn "ON" for this code.

^ Once the vehicle is started transponder interference will not cause the engine to stall.

^ To avoid transponder interference, advise the customer to keep all other transponders on separate key rings.

SERVICE PROCEDURE

NATS C/U Initialization (using the 4-Digit PIN Code) and Key Registration

^ It is highly recommended that you read through the entire service procedure before doing it for the first time.

1st step; Prepare

1. Collect all existing ignition keys from the customer.

Note:

ANY KEYS THAT ARE NOT REGISTERED AT THIS TIME WILL NO LONGER START THE VEHICLE.

2. Separate all NATS ignition keys and other transponders away from each other.

^ Take them off the key ring.

^ You must keep them separate during the whole key registration process.

2nd step; Get the "BCM-specific" 5-Digit Number Code

1. Insert the NATS (purple) Program Card into slot A of the CONSULT-II (see Figure 4).

2. Connect CONSULT-II to the vehicles data link connector.

^ Use the CONSULT-II CAN converter and cable set to do this.

3. Insert a key into the ignition and turn the Ignition ON. Do Not start the engine.

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4. Wait for the CONSULT-II system software to "load". Then select the following on the CONSULT-II screen:

[START] > [OTHER] > [OK] > [NATS BCM] Or [S/ENT] > [PIN READ] (CONSULT-II will display and print the BCM-Specific 5-digit

code.)

5. Take the printout and go to an ASIST terminal to "decode" the BCM-Specific 5-digit code.

3rd step; Decode the number

1. From the ASIST Main Menu screen click on Information Tool Box.

2. From the "Information Tool Box" screen click on NATS Decoder button (see Figure 5).

3. Follow the steps in Figure 6.

NOTE:

^ The letter "0" is not used in the 5-digit number code. Anything that looks like an "0" is really the number zero "0".

4th step; C/U Initialization Procedure

1. Select [BACK] twice on the CONSULT-II screen. It should return to the SELECT SYSTEM screen.

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2. Select [NATS V 5.0].

3. Touch [C/U INITIALIZATION].

4. On the CONSULT-II IMMU INITIALIZATION touch screen:

^ Type in the 4-digit PIN.

^ You wrote it down from ASIST IVIS/NVIS (NATS) screen (step 3).

5. Touch [START] on CONSULT-II to perform C/U INITIALIZATION.

6. When C/U INITIALIZATION is complete:

a. INITIALIZATION COMPLETED will be displayed on the IMMU INITIALIZATION screen.

b. Turn ignition key to the "OFF/LOCK" position and pull it out.

c. WAIT AT LEAST 5 SECONDS.

d. Go to 5th step; Key Registration.

NOTE:

The key that you just used is NOT registered vet.

5th step; Key Registration

1. Insert a key into the ignition and turn it to the "ON" position.

Do not start the engine.

2. Wait at least 5 seconds (the Security Lamp will flash 5 times, then it will stop).

3. Turn the key to "OFF/LOCK" and remove it.

^ The key is now registered. Keep it separate from the other keys.

IMPORTANT:

Keep the first REGISTERED key separate from ALL the other keys for right now. DO NOT MIX UP KEYS!

NOTE:

^ The first registered key will be used later in step 4 (below). Keep it separate from all other keys.

^ Keep the "registered" keys and the "unregistered" keys in different piles during this process.

^ Accidentally inserting an already "registered" key into the ignition at this point will drop the system out of the registration mode.

^ If this happens you will have to start all over again. Go back to # 1 of 4th step (C/U Initialization); and restart from there.

4. Repeat steps 1, 2 and 3 for all remaining "unregistered" keys.

^ Remember a maximum of five keys can be registered into the system.

5. After registering and removing the last key;

^ Re-insert the first registered key and

^ turn the key to the ON position for 5 seconds.

^ This will take the system out of the key registration mode.

NOTE:

The Security Lamp will not flash during this 5-second period.

6. Turn the key to the "OFF" position.

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7. Wait for the Security Lamp to start blinking (approximately 5 seconds).

^ This indicates the completion of Key ID Registration and C/U Initialization.

^ Proceed to Key Confirmation (Step 6).

6th step; Key "Confirmation" (check)

1. Confirm that the Security Indicator Lamp on the dash is blinking.

This verifies the completion of the Key ID Registration procedure.

2. Confirm all keys operate (start the engine) as follows:

a. Start the engine.

b. Turn the ignition OFF and remove the key.

c. Watch and wait for the Security Indicator Lamp to begin blinking (approximately 5 seconds).

^ This indicates the system has reset.

^ You must wait for the system to reset between key checks or key operation will not be confirmed.

d. Start the engine using the next key.

e. Repeat steps a - c for all keys that were registered.

3. Press [BACK] on the CONSULT-II screen.

4. Press [BACK] on the CONSULT-II screen again.

5. Put any registered key into the ignition and turn it to the "ON" position.

6. Select [SELF-DIAGNOSIS RESULTS] to check for DTC's.

^ In rare cases "CHAIN OF ECM-IMMU" or other DTC's may be stored during the Key Registration process.

^ If DTC's are stored press [ERASE] to clear them.

7. Turn the ignition to "LOCK" and remove the key.

8. Turn CONSULT-II OFF and disconnect it from the vehicle.

Engine - Reman Engine Start Up Lubrication Information

Infiniti G35x Sedan AWD V6-3.5L (VQ35DE) Technical Service Bulletin # 09-067 Date: 091208

Engine - Reman Engine Start Up Lubrication Information

Classification: EM09-011

Reference: ITB09-067

Date: December 8, 2009

REMANUFACTURED ENGINE LUBRICATION UPON INITIAL START UP

APPLIED VEHICLE:

All Infiniti vehicles having a remanufactured engine installed

SERVICE INFORMATION

During remanufactured engine storage, upper engine lubrication may dissipate/disperse. Camshaft scoring or seizure may occur at initial start up

unless the procedure below is followed.

1. Refer to the MA section of the applicable Electronic Service Manual (ESM) to determine the specified volume of oil required to fill both the

crankcase and filter.

2. Set one (1) quart of oil aside and fill the crankcase with the remaining quantity (one quart should remain unused).

3. Prior to initial engine start up, pour the one (1) remaining quart of oil into the valve cover.

^ It is recommended to quickly squeeze the quart of oil out of the container to "flood" the camshafts and cam bearings.

4. Immediately start the engine while the upper end is "flooded" with oil.