2017 Infiniti G37 Sedan V6-3.7L Diagnostic and Repair Information # 09-035A Date: 111019

Cell Phone - Bluetooth(R) System Initial Diagnosis
Classification: EL09-020A
Reference: ITB09-035A
Date: October 19, 2011
BLUETOOTH(R) PHONE SYSTEM; INITIAL DIAGNOSIS
This bulletin has been amended. Several items have been updated/added throughout the bulletin.
Please discard all previous copies of this bulletin.
APPLIED VEHICLES:
All Infiniti vehicles with factory equipped Bluetooth(R) phone system
SERVICE INFORMATION
If a vehicle comes to the dealer with a Bluetooth(R) phone system related concern use this bulletin for initial diagnosis.
This bulletin will help reduce unnecessary diagnosis and parts replacement. Begin with the CONFIRM COMPATIBILITY section below.
Page 132
Page 133
CONFIRM COMPATIBILITY
INITIAL DIAGNOSIS & TROUBLESHOOTING TIPS
Page 134
Page 135
Bluetooth(R) Connection Concerns
Phone "Re-Pairing"
Page 136
Bluetooth Audio Streaming Concerns
Call Waiting Concerns
Page 137
Voice Recognition Concerns
Page 138
Sound Quality Concerns
Page 139
Vehicle Phonebook Concerns
Page 140
Customer Information